Terms of use

About these terms

These terms apply to everyone who uses WholesaleSuppliers.lk, run by WholesaleSuppliers (Pvt) Ltd, Colombo. They are governed by the law of Sri Lanka. By creating an account you accept them.

Your account

One account per person, confirmed with your own phone number. Give your real shop name, district and buyer type, and keep your sign-in to yourself.

Paid unlocks and passes

• A single unlock costs LKR 300, once per supplier, and shows that supplier’s name, phone, WhatsApp, address and links for as long as your account exists.
• A pass costs LKR 600 for 30 days and opens every supplier during that time. It does not renew unless you switch on auto-renew.
• Prices are in LKR and include VAT. You pay by card or LankaQR through Payments.lk. Details show on screen at once and are sent to your phone by SMS.
• A supplier marked trade only cannot be unlocked by an individual buyer.

Refunds

A number that does not work, reported within 48 hours of the unlock, is refunded as a free unlock and the supplier is checked again. If a supplier is suspended after you unlocked it with a pass, the pass is extended by the days lost. Because an unlock is delivered at once, there is no other refund. Your rights under consumer law are not affected.

Fair use

You can buy up to 20 single unlocks a day, and a pass opens up to 40 suppliers a day. Every reveal is logged with your account, the supplier and the time. Unusual bursts are reviewed and can pause the account.

Contact data is for your own buying

You may not sell, share, publish or pass on supplier contact details, copy them into a list, or collect them by scripts or automated tools. Breaking this closes the account without a refund.

Reviews and conduct

Review only suppliers you dealt with, about your own experience. Do not put a supplier’s name, phone or address in review text. Report listings in good faith. Abuse of suppliers or our team closes the account.

Listing accuracy

Everything in your listing must be true and kept up to date: business details, products, prices, minimum order and opening hours. Documents you send must be genuine. You agree that your name and contact are shown to shops as the access rules on the For suppliers page describe.

Verification and the badge

The badge shows that our team checked your business on the date shown. It cannot be bought with any plan. We may check again at any time, and we change or remove the badge when what we checked is no longer true. Founding status needs Verified within 60 days of registering and an active listing.

Plans and payment

Plans and prices are on the For suppliers page, in LKR with VAT included, monthly or yearly. You can cancel at any time; the plan runs to the end of the period you paid for. After a failed renewal you have 7 days, then the listing returns to Listed; your verification is kept for 90 days. A price change is announced 60 days ahead and never applies in the middle of a yearly plan.

Suspension and removal

Three reports from different shops within 7 days suspend a listing automatically while we check. Fake documents, taking advances without delivering, or abuse of shops lead to removal. We tell you what was reported and you can answer before we decide.

What we do and do not do

We check a supplier’s identity, registration and address, and for Verified · Visited the premises. We do not check prices, stock or quality, and we do not promise any sale or result. Shops and suppliers deal directly with each other; we are not part of the trade and never handle money between them, so we are not responsible for what happens in it.

Our liability

Where the law allows, our liability to you is limited to what you paid us in the 12 months before the claim. Nothing in these terms limits a liability that the law does not allow us to limit.

Changes to these terms

We update the date at the top when these terms change, and tell account holders by SMS or email before a change that affects them takes effect.